Privacy Policy

Last updated: January 02, 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account: means a unique account created for You to access our Service.
Affiliate: means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Company: refers to Samudhra Tech Solutions, 4/133X, Muthammal Colony, 3rd Street, Thoothukudi, Tamil Nadu - 628002.
Cookies: are small files placed on Your device containing details of Your browsing history.
Country: Supplies across all states of India (Headquartered in Tamil Nadu).
Device: means any device that can access the Service such as a computer, a cell phone or a digital tablet.
Personal Data: is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Usage Data: is any information that relates to an identified or identifiable individual.
Website: refers to Samudhra Tech Solutions, accessible from https://samudhratechsolutions.biz/
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Personal Data

Types of Data Collected

While using Our Service, We may ask You to provide Us with certain personally identifiable information, including:

Email address
First and last name

Phone number
Address, State, Province, ZIP/Postal code, City

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device's unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit Our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies We use include beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

Cookies or Browser Cookies: A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.

Web Beacons: Certain sections of our Service and our emails may contain small electronic files known as web beacons that permit the Company to count users who have visited those pages or opened an email and for other related website statistics.

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

Necessary

Type: Session

Essential to provide You with services available through the Website and to authenticate users and prevent fraudulent use of user accounts.

Acceptance

Type: Persistent

These Cookies identify if users have accepted the use of cookies on the Website.

Functionality

Type: Persistent

Allow us to remember choices You make, such as remembering your login details or language preference to provide a personal experience.

For more information about the cookies we use, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for several key operational and business purposes:

Service Maintenance

To provide and maintain our Service, including monitoring usage.

Account Management

To manage Your registration and provide access to user functionalities.

Contract Performance

For the undertaking and compliance of purchase contracts for our products.

Contact & Updates

To contact You via email, SMS, or calls regarding updates or security notices.

News & Offers

To provide news and general information about goods similar to those purchased.

Request Handling

To attend to and manage Your specific requests made to Us.

Business Transfers

To conduct or evaluate mergers, divestitures, or asset transfers.

System Improvement

For data analysis, identifying trends, and improving our Service and marketing.

Sharing Your Personal Information

We may share Your personal information in the following specific situations:

With Service Providers: Sharing data to monitor/analyze usage or to contact You.

For Business Transfers: During negotiations of mergers or acquisitions.

With Affiliates: Requiring them to honor this Privacy Policy.

With Your Consent: We may disclose information for any other purpose with Your explicit consent.

Retention of Your Personal Data

Personal Data Duration

We retain Your Personal Data only as long as necessary for the purposes in this policy.

Legal compliance
Dispute resolution
Agreement enforcement

Usage Data Retention

Usage Data is typically kept for shorter periods for internal analysis. However, it may be held longer to strengthen security, improve functionality, or meet legal obligations.

Transfer of Your Personal Data

Global Operations

Your information is processed at our operating offices and wherever processing parties are located. This means data may be transferred to computers outside your jurisdiction where laws may differ.

Security Commitment:

We take all necessary steps to ensure secure treatment in accordance with this policy. No transfer occurs without adequate controls for your data security.

By submitting your information, you represent your agreement to these transfer practices.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You. Our Service provides you with the autonomy to manage your information directly.

Self-Service

Update or delete information at any time by signing into your Account Settings.

Support Request

Note: We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Other Legal Requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation
Protect and defend Company property
Investigate wrongdoing
Protect user or public safety
Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially reasonable means to protect Your Personal Data, We cannot guarantee its absolute security.

Detailed Information on Processing

Service Providers We use may have access to Your Personal Data. These third-party vendors process information in accordance with their own Privacy Policies.

Usage & Performance

Google Places

Operated by Google, this service may collect information from Your Device for security purposes.

View Google Privacy Policy

Children's Privacy

Our Service does not address anyone under 13. We do not knowingly collect information from anyone under 13. If We become aware of such collection without parental consent, We take steps to remove it.

Links to Other Websites

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. Review the Privacy Policy of every site You visit.

Policy Updates

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new policy on this page and updating the "Last updated" date.

Review this policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, you can reach us through any of the following channels:

Our Office

4/133X, Muthammal Colony, 3rd Street, Tuticorin-628002, Tamilnadu